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WHOLESALE · RESEARCH USE ONLY  ·  Business supply

Supplied to businesses for lawful laboratory research only. Not for human or veterinary use. Read our research use policy. Minimum 10 pens per type and strength; stock, delivery and applicable taxes confirmed with your quotation.

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Terms & Conditions

Last updated: November 2026 Applies to: All purchases from Ascension Healthcare

Please read these Terms and Conditions carefully before placing an order with Ascension Healthcare. By placing an order, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not place an order.

1. About Us

Ascension Healthcare ("we", "us", "our") is a supplier of pre-filled research pens for scientific and laboratory research purposes. We sell single pens online for delivery in the UK and supply wholesale orders by quotation. These Terms govern the sale of products through our website and any other sales channel operated by us.

2. Research Use Only - Critical Restriction

All products sold by Ascension Healthcare are strictly intended for in-vitro scientific research and laboratory use only. By placing an order you unconditionally confirm and warrant that:

  • You are an authorised business buyer supplying lawful laboratory research, a qualified researcher, scientist, or representative of a research institution;
  • You will use the products solely for lawful in-vitro scientific research or supply them to customers for that purpose, communicating the same restrictions;
  • The products will not be used for human or veterinary administration, self-administration, diagnosis, treatment, or prevention of any medical condition;
  • The products will be handled in accordance with all applicable health and safety regulations for research chemicals;
  • You have verified that the purchase and use of the product is lawful in your jurisdiction.

Any order placed where we have reasonable grounds to believe these conditions are not met may be cancelled without refund. We reserve the right to refuse service to any person at our absolute discretion.

3. Eligibility to Purchase

You must be aged 18 or over to place an order. By placing an order you confirm that you meet the minimum age requirement and that you are purchasing for legitimate research purposes as described in clause 2.

4. Product Information

We make every reasonable effort to ensure that product descriptions, purity data, and specifications on our website are accurate and up to date. However, we do not warrant that all information is complete, error-free, or current at all times. Product specifications may change between batches; the Certificate of Analysis for your specific batch is the authoritative document for purity and identity.

Single-pen prices are shown in GBP on each product page and include UK delivery unless a delivery charge is shown at checkout. Single-pen orders are charged in US dollars through PayRam, converted from the GBP total at the exchange rate on the day of the order; the USD amount is shown before you pay.

Current wholesale pricing is provided by our team after you send an enquiry or contact us on WhatsApp. Your quotation confirms availability, delivery charges, applicable taxes and final payment arrangements.

5. Ordering Process

Single-pen orders. Single-pen orders are limited to 9 pens of each type and strength and are delivered to UK addresses only. Completing checkout creates a PayRam payment request for your order. A contract is formed when your payment has been received and confirmed and we send you a payment confirmation. Payment links expire after 24 hours; an unpaid order lapses automatically.

Wholesale orders. Submission of a wholesale enquiry requests a quotation and does not confirm an order or take payment. A contract is formed only upon our acceptance of your order, evidenced by a written order confirmation from us. We reserve the right to decline any order for any reason, including (without limitation) stock availability, suspected misuse, or inability to verify the purchaser's identity.

6. Payment

Payment is due in full before dispatch. Single-pen orders are paid at checkout through PayRam, either by debit or credit card or in cryptocurrency or stablecoins. Card payments are processed by a regulated third-party provider that converts your payment into a stablecoin held in a PayRam wallet in your name, which then pays your order; the provider may require a one-time identity check and may charge its own fee, shown before you pay. If you pay in cryptocurrency, you are responsible for sending the full amount shown on the PayRam payment page using a supported network. Completed cryptocurrency payments, including those funded by card, cannot be reversed by us. If less than the amount due is received, we will not dispatch until the balance is settled. For wholesale orders, available payment arrangements and any currency conversion details will be specified in your agreed quotation. For international orders, the buyer is responsible for bank charges or import duties levied in their jurisdiction.

7. Delivery

Single-pen orders are dispatched to UK addresses once payment is confirmed. For wholesale orders, dispatch and delivery arrangements are confirmed in the quotation. Delivery timescales are estimates only and we accept no liability for delays caused by courier services, customs authorities, or other factors outside our reasonable control. Risk in the goods passes to you upon delivery. For full delivery terms see our Shipping Policy.

8. Returns & Refunds

Due to the nature of research peptide products (temperature-sensitive biological compounds), we are unable to accept returns of opened or used products. We will offer a replacement or full refund in the circumstances set out in our Returns & Refunds Policy, including where the product arrives damaged, the wrong product is supplied, or the product fails to meet the purity specification stated on the Certificate of Analysis.

Any claim must be made within 48 hours of delivery by contacting us with your order number, batch number, and supporting evidence (photographs where applicable). We reserve the right to request return of the product before issuing a replacement or refund. Refunds are issued to the original payment method within 5–10 working days of approval; for single-pen orders paid through PayRam, refunds are made as set out in our Returns & Refunds Policy.

9. Liability

To the maximum extent permitted by applicable law, Ascension Healthcare shall not be liable for any loss, injury, damage, or harm arising from:

  • The use, misuse, or improper storage of any product purchased from us;
  • Human or veterinary administration of any product, which is strictly prohibited;
  • Any reliance on information provided on our website;
  • Any indirect, consequential, special, or incidental loss or damage.

Our total liability to you in connection with any order shall not exceed the value of that order. Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be limited by law.

10. Intellectual Property

All content on this website, including but not limited to text, product descriptions, images, logos, and design elements, is the property of Ascension Healthcare and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

11. Governing Law

These Terms and any dispute arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to update these Terms at any time. The current version will always be available on our website. Continued use of our website or placing a new order after any amendments constitutes acceptance of the revised Terms.

13. Contact

If you have any questions regarding these Terms and Conditions, please contact us at hello@ascensionhc.co.uk.